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Competition and Consumer Commission of Singapore
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Consumer Protection (Fair Trading) Act Guidelines

CCCS provides guidelines under the Consumer Protection (Fair Trading) Act, detailing regulations that safeguard consumers from unfair practices and ensure transparency in business transactions.

Last updated 23 May 2025

The Consumer Protection (Fair Trading) Act

The Consumer Protection (Fair Trading) Act 2003 or CPFTA was enacted to protect consumers against unfair practices and to give consumers additional rights in respect of goods that do not conform to contract, and for matters connected therewith.

Access the Consumer Protection (Fair Trading ) Act 2003 via the Singapore Statutes Online.


Regulations

The regulations were made pursuant to the powers conferred under the Consumer Protection (Fair Trading) Act 2003.

Access the following Regulations via the Singapore Statutes Online:

1. Cancellation of Contracts Regulations 2009

2. Motor Vehicle Dealer Deposits Regulations 2009

3. Notifiable Events Regulations 2016

4. Opt-Out Practices Regulations 2009

5. Regulated Financial Products and Services Regulations 2009

List of unfair practices

Section 4 of the CPFTA defines what is an “unfair practice”. To help businesses and consumers better understand what constitutes an unfair practice, the Second Schedule to the CPFTA sets out a non-exhaustive list of unfair practices.

List of unfair trade practices

CCCS Guidelines

CCCS has published its Guidelines on Price Transparency on 7 September 2020.

1.   CCCS Guidelines on Price Transparency

2.   Infographics summary of the CCCS Guidelines on Price Transparency