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Booklet 1 Competition Act at a Glance tmbnl

Collaterals

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Online Shopping

Online shopping

Online shopping is convenient but it also has risks

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Guidelines on Price Transparency

[Full Brochure] The Guidelines on Price Transparency provide greater clarity to suppliers on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Download PDF1.4 MB

Guidelines on Price Transparency: Infographic Summary [English]

[English] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Download PDF7.1 MB

Guidelines on Price Transparency: Infographic Summary [Chinese]

[Chinese] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Download PDF310.5 KB

Guidelines on Price Transparency: Infographic Summary [Malay]

[Malay] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Download PDF201.8 KB

Consumer Redress

Consumers have the right to complain and seek compensation when we experience harm or loss caused by good or services that do not fulfill certain expectations.

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Guidelines on Price Transparency: Infographic Summary [Tamil]

[Tamil] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Download PDF1.7 MB

Misleading/Deceptive Advertisement in the Marketplace

Consumers have the right to accurate and clear information and can also demand more detailed explanation from the businesses.

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