Consumer Protection

Tips when buying products with environmental claims

Consumer Protection Tips for Funeral Planning

Be a Fair Trader: Stop These Unfair Trade Practices

To help businesses and consumers better understand what constitutes an unfair practice, some examples are illustrated here.

Fair Trading Practices for the Renovation Industry [Chinese]

Aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.

Fair Trading Practices for the Renovation Industry

Aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.

Guidelines on Price Transparency

This brochure provides greater clarity to suppliers on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Guidelines on Price Transparency: Infographic Summary [English]

[English] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Guidelines on Price Transparency: Infographic Summary [Chinese]

[Chinese] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Guidelines on Price Transparency: Infographic Summary [Malay]

[Malay] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Guidelines on Price Transparency: Infographic Summary [Tamil]

[Tamil] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Consumer Redress

Consumers have right to complain and seek compensation when experience harm/loss caused by good or services that do not fulfill certain expectations.

Misleading/Deceptive Advertisement in the Marketplace

Consumers have the right to accurate and clear information and can also demand more detailed explanation from the businesses.

Online shopping

Online shopping is convenient but it also has risks

Be A Fair Trader

Avoid These Common Unfair Trade Practices

Fair Trading

Conduct your Business with Peace of Mind

Motorcar Purchase

Find out four tips to protect youself

Spa Wellness Beauty

Find out how you can protect yourself when purchasing spa packages

蒙混过关!

想购买美容服务? 先了解伤害消费者的不公平交易行为! 此外，看看交换商业敏感信息的竞争对手怎样遇到麻烦.

Fudged!

Buying beauty services? Know the unfair trade practices that harm consumers! Trouble for competitors who exchange commercially sensitive information.