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Business Collaboration Guidance Note Brochure [Chinese]

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Fair Trading Practices for the Renovation Industry [Chinese]

The Guide on Fair Trading Practices for the Renovation Industry aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.

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Fair Trading Practices for the Renovation Industry

The Guide on Fair Trading Practices for the Renovation Industry aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.

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ASEAN Guidelines on Online Dispute Resolution

On 8 April 2022, the ASEAN Committee on Consumer Protection published the Guidelines, which is a follow-on initiative of the ASEAN Online Dispute Resolution (ODR) Feasibility Study published in December 2020. The Guidelines aim to assist ASEAN Member States in establishing or improving their national ODR systems to help resolve e-commerce transactions disputes.

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ASEAN Guidelines on Consumer Associations

On 12 April 2022, the ASEAN Committee on Consumer Protection published the Guidelines to further promote engagement with the ASEAN Consumer Associations Network. The Guidelines aim to assist consumer associations by providing practical guidance related to the formation, formalisation, operation and sustainability of consumer associations in ASEAN Member States.

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Handbook on ASEAN Consumer Protection Laws and Regulations (2nd Edition)

On 4 November 2021, the ASEAN Committee on Consumer Protection published the 2nd Edition of the Handbook. The Handbook includes updates on consumer protection laws and redress schemes of ASEAN Member States and new chapters on consumer protection in E-Commerce and case studies on successful consumer protection advocacy efforts.

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Newsletter Issue 11 thumbnail

Issue 11 In The Act

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Booklet 1 Competition Act at a Glance tmbnl

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Guidance Note Brochure

Business Collaboration Guidance Note Brochure

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Issue 10 In The Act

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