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CCCS Annual Report FY 2017 2018

Twogether (FY 2017/18)

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Annual Report FY2021 Cover

Stronger Together (FY2020/21)

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CCCS AR FY19 Cover Image

Protecting Competition Protecting Consumers (FY 2019/20)

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Fair Play (FY 2018/19)

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AR FY 22-23 Thumbnail

Driving Competition. Empowering Consumers (FY2022/23)

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Be a Fair Trader: Stop These Unfair Trade Practices

To help businesses and consumers better understand what constitutes an unfair practice, some examples are illustrated here.

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Be a Fair Trader Tmbnl

Be A Fair Trader

Avoid These Common Unfair Trade Practices

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Guidelines on Price Transparency: Infographic Summary [Chinese]

[Chinese] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

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Fair Trading Practices for the Renovation Industry [Chinese]

The Guide on Fair Trading Practices for the Renovation Industry aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.

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Consumer Redress

Consumers have the right to complain and seek compensation when we experience harm or loss caused by good or services that do not fulfill certain expectations.

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