Title Notification Period
CCCS Advisory on Impersonation Emails

Victims of scams would typically receive emails by scammers impersonating government and public service agencies, with instructions to follow or to request for information.

CCCS would like to remind members of the public to stay vigilant and protect yourself against impersonation emails. You are advised to do the following:

  • Do not disclose your personal details to anyone without verification. Never share confidential information such as account passwords and OTPs with anyone.
  • Do not click on URLs provided in unsolicited emails.
  • Always verify the authenticity of the information or request with official sources.

If in doubt, please contact CCCS at to verify the authenticity of any correspondence you received from CCCS.

Members of the public can visit or call the Anti-Scam Hotline on 1800-722-6688 to find out more about scams.

12 Oct 2023 - 31 Dec 2023
CCCS's website under maintenance from 24 April, 10 pm to 25 April, 6 pm
19 Apr 2021 - 25 Apr 2021
CCCS's website under maintenance from 12 Jan, 10 pm to 13 Jan, 12 am
11 Jan 2021 - 13 Jan 2021
CCCS's website under maintenance from 8 Jan, 10 pm to 9 Jan, 12 am
7 Jan 2021 - 9 Jan 2021
CCCS's website under maintenance from 30 May, 10 pm to 31 May, 6 am
27 May 2020 - 31 May 2020
CCCS's website under maintenance on 14 May 2020, 6 pm to 11.59 pm
12 May 2020 - 15 May 2020
Businesses can go to for more information regarding the temporary suspension of activities
3 Apr 2020 - 30 Apr 2020
In view of the current COVID-19 situation, please reschedule your appointment with CCCS or refrain from visiting our office if you or your accompany person have travelled overseas within the last 14 days; are currently on Stay Home Notice (SHN) or Leave of Absence (LOA); and/or have flu-like symptoms

You are strongly encouraged to use our e-services, where possible, to limit close contact so as to reduce the risk of local transmission.  Currently, walk-in services for feedback/complaints has been suspended until further notice.  Please submit any feedback/complaints through our corporate website, email, fax or post:

For general enquiries or any queries on how to complete the complaint form, you can contact our hotline at 1800 325 8282.  


Rest assured that you will continue to receive quality service through our e-services.  We thank you for your cooperation and understanding in ensuring a safe environment for all. 

25 Mar 2020 - 30 Apr 2020
CCCS's website under maintenance from 21 March, 10 pm to 22 March, 6 am
18 Mar 2020 - 22 Mar 2020
CCCS's website under maintenance on 5 February 2020, 7 pm to 10 pm
5 Feb 2020