Business and Economics (BE) Division
The BE Division provides expert economics inputs and analysis to competition and consumer cases, working closely with the Legal, Enforcement and Consumer Protection Divisions to ensure the process of detection, investigation, decision and enforcement of decision is fair, thorough, robust and timely. It also advocates fair and competitive business practices to professional bodies and business communities.
Corporate Affairs (CA) Division
The CA Division supports the Divisions in achieving CCCS’s mission through the delivery of key corporate services critical to the success of the organisation. Primarily, the CA Division oversees the functions of human resource, finance, procurement, information technology and administration. It strives to make CCCS a great place to work, by supporting a quality career, developing employee capabilities, engaging staff, and providing a positive experience through the delivery of effective and efficient services.
The Legal Division provides CCCS with the legal expertise necessary for CCCS to fulfil its mission. Specifically, the Legal Division applies rigorous legal analysis in all investigations and notifications under the Competition Act and provides legal advice for matters related to the administration of the Consumer Protection (Fair Trading) Act. It also undertakes critical review of the Competition Act and Consumer Protection (Fair Trading) Act, related subsidiary legislation and CCCS’s guidelines. Finally, the Legal Division performs all in-house legal advisory work required in the execution of CCCS's functions and represents CCCS in all court and appeal proceedings.
The Enforcement Division provides CCCS with the enforcement and intelligence capability for CCCS to fulfill its mission. Specifically, the Enforcement Division takes the lead in enforcement action related to the administration of the Competition Act and the Consumer Protection (Fair Trading) Act. It also works closely with the Legal Division and Consumer Protection Division to ensure rigorousness in all investigations. As all officers in the Enforcement Division are legally trained, they also, with the Legal Division, carry out the review of the Competition Act and the Consumer Protection (Fair Trading) Act, related subsidiary legislation and CCCS’s guidelines, as well as perform court and appellate work.
Policy and Markets (PM) Division
The PM Division works closely with other government agencies to engage and advise them on national competition matters. In addition, the Division conducts market studies and surveillance, as well as collaborate with academic and research institutions and think tanks on suitable areas of research on competition and consumer protection policy, economics or law.
International, Communications & Planning (ICP) Division
The work of the ICP Division encompasses strategy development, corporate communications, international affairs and organizational excellence. The ICP Division works in close partnership with other divisions to chart long-term organisation growth, track organisation performance, as well as to formulate strategies and execute programmes in the areas of advocacy, outreach, external communications and international engagement.
Consumer Protection Division
The Consumer Protection Division takes the lead in the administration of the Consumer Protection (Fair Trading) Act and also provides CCCS with the enforcement and intelligence capability for CCCS to fulfill its mission. The Consumer Protection Division works closely with the Consumer Association of Singapore and the Singapore Tourism Board to identify companies and industries in which unfair practices often occur, and stop errant suppliers from engaging in unfair practices under the Consumer Protection (Fair Trading) Act. The Consumer Protection Division also educates suppliers to engage in good business practices and consumers on how to make informed purchases.