ASEAN Guidelines on Consumer Associations

On 12 April 2022, the ASEAN Committee on Consumer Protection published the Guidelines to further promote engagement with the ASEAN Consumer Associations Network. The Guidelines aim to assist consumer associations by providing practical guidance related to the formation, formalisation, operation and sustainability of consumer associations in ASEAN Member States.

Issue 11 In The Act

Collaterals

Business Collaboration Guidance Note Brochure

Issue 10 In The Act

Stronger Together (FY2020/21)

蒙混过关!

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Useful Links

ASEAN Online Business Code of Conduct

The ASEAN Online Business Code of Conduct (“Code”) was jointly produced by the ASEAN Committee on Consumer Protection (ACCP) and the ASEAN Coordinating Committee on E-Commerce. CCCS is a member of the ACCP. The Code contains 15 voluntary commitments for online businesses to act responsibly towards consumers, including a commitment to treat consumers fairly by not engaging in unfair business practices.

In The Act (Issue 9)